Blackboard Help Desks

If you are experiencing difficulty with your institution's Blackboard course management system, please contact the Blackboard help desk for that institution. If you need additional assistance, please contact the KYVC Call Center/Help Desk.

Eastern Kentucky University
Phone: 606-622-3000
E-mail: gene.kleppinger@eku.edu
Hours: 8 a.m. - 9 p.m., daily

Kentucky Community and Technical College System
Phone: 1-866-590-9238
Online Help: http://d2.parature.com/ics/support/default.asp?deptID=8008

Kentucky State University
Phone: 502-597-7023
E-mail: jennifer.miles@kysu.edu

Kentucky Virtual Schools
Phone: 1-866-590-9240
Online Help: http://d2.parature.com/ics/support/default.asp?deptID=8010

Morehead State University
Phone: 606-783-5000 or 866-590-9239.
http://moreheadstate.blackboard.com/
Hours: 8 a.m.-5 p.m. M-F

Murray State University
Phone: 270-809-2346
E-mail: helpdesk@murraystate.edu
Hours: 8 a.m. - 4:30 p.m. M-F

Northern Kentucky University
Phone: 859-572-6911
E-mail: franzenl@nku.edu or downingm@nku.edu
Hours: 7:30 a.m. to 9:00 p.m. & 9:00 p.m. - 12:00 a.m.* M-Th
7:30 a.m. - 4:30 p.m.* F
9:00 a.m. - 5:00 p.m.* Sa
12:00 p.m. - 5:00 p.m.* Su
*Problem reporting only

University of Kentucky
Phone: 859-257-1300
Toll Free: 877-708-2933
Hours: 24 hours a day/7 days a week
E-mail: helpdesk@uky.edu
Hours: 7 a.m. - 6 p.m. M-F

University of Louisville
Phone: 800-334-8635 ext. 852-7997
E-mail: helpdesk@louisville.edu
Hours: 24 hours a day/7 days a week

Western Kentucky University
Phone: 800-535-5926 or 270-745-7000
E-mail: reachu@wku.edu
Hours: 8 a.m. - 10:00 p.m. M-F
8:00 a.m. - 8:00 p.m.* Sa

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Questions? Comments? Please send feedback to the KYVC Call Center
or call toll-free 1-877-740-4357